👌 What's included?
We get a lot of questions about response and resolution times here at GloriousThemes! Here’s the most honest answer we can give you – it depends on the ticket. We answer almost every request within 1-4 hours, but many (especially those who have access to priority support under our Perform Plan) have tickets replied to much faster.
We will update WordPress Core or Themes or All Plugins to the latest version.
This Services Includes:
– WordPress Core Updates
– WordPress Plugin Updates
– WordPress Theme Updates
– File Backups
– Database Backup
– Database Optimization
– Move WordPress to New Host
– Google Analytics Setup
– Securing Files and Folders
– Staging Site Creation
– Security Fix-up
⌨️ Response times
🚫 What's not included?
🛠️ Custom development
✅ Resolution times
We get a lot of questions about response and resolution times here at GloriousThemes! Here’s the most honest answer we can give you – it depends on the ticket. We get to almost every request within 24-48 hours, but many (especially those who have access to priority support under our Perform Plan) have small edits completed much faster.
You've got questions. We've got answers
🔐 Frequently asked WordPress backup service questions
Your website is comprised of files and software that you’ve uploaded to your server as well as a database full of content and data. A backup is a copy of all this “stuff” that makes up a WordPress website. That copy is then stored somewhere for safe keeping.
Hackers. Uncompressed images. Buggy code. Human error. WordPress websites face numerous threats and, as a result, require lots of protection.
But what happens if all the security measures, performance enhancers, and user management controls you put in place aren’t enough? What if your WordPress website goes offline, gets hijacked, or data gets corrupted or goes missing? You can’t afford to start from scratch.
This is why you need WordPress backups. Backups are a lifesaver for your website. And they come in handy for a number of reasons:
Security breaches: backups are an essential part of any WordPress security strategy. If your website should be defaced, held for ransom, used as a host for phishing attacks, or otherwise corrupted by a hacker, you don’t want to spend countless hours combing through content or the database to repair it.
Storing WordPress backups outside of your server enables you to instantly rewind your site to a previous iteration and remove the infection.
Bad updates: consider the risk you take any time you update WordPress, a theme, or a plugin. Updates are a necessary part of keeping your WordPress site secure and speedy, but it doesn’t mean they’re not apt to cause harm in the process.
Plugin conflicts, erroneous coding, or buggy updates could easily take down your site. If you know this is the cause of the downtime and you aren’t able to clean up the infection manually, you can immediately get your website back up and running.
Human error: of course, there’s always the human error to worry about too, especially as more cooks enter the kitchen.
Just one line of bad code can break a piece of a website or introduce the white screen of death to anyone who dare try to enter it. With WordPress backups, you can save yourself time in having to troubleshoot what users did and restore your website quickly.
The process is fully automated and all your backups are safely stored on Amazon S3 cloud servers. What’s more, restoring your WordPress website only requires one click and there’s always a team available to help if you should run into any trouble.
Your web hosting provider may have included backups with your web hosting plan. But is that enough? Can you trust that those backups will be there when you need them?
What about WordPress backup and restore plugins? Can’t you just click a button and let the plugin handle the rest?
Those are valid options, but it’s unwise to leave backups solely in the hands of others, especially if your backups exist on the same server as your website. If your site should go down or break and you have no backup to turn to, it will cost you time, money, and reputation.
Your best bet is a 24/7 team that fully manages your website, backups and 1-click restore functionality.
You will get a Premium Backup plugin worth $195/year for free under GPL License. This plugin is available for our Monthly or Yearly subscription users only.
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👌What our customers are saying
I'm just here to say... @gloriousthemes save my blood pressure many, many points on a daily basis. The best website team we had!
One word. a pleasure to work with this supplier, already planned for their next service
I recently started with @gloriousthemes for #WordPress support on our website. No more errors, no more stress - what a relief! #glorioustic